Graziela Aquino

Graziela Aquino is a seasoned Senior UX Designer, Researcher, and Service Designer with extensive experience in creating user-centered solutions across various organizations. Currently at GoMaterials, Graziela leads the design of customer and operations portals to enhance user experience and align with business objectives. Previous roles include Product Designer and UX Research at KMV, where Graziela established the UX Research function, and User Research Chapter Leader & Senior UX Consultant at IBM iX, responsible for delivering user insights to major clients. With a solid foundation in graphic design and an emphasis on usability and information architecture, Graziela has contributed to projects for notable clients such as Santander, Honda, and Claro, demonstrating a strong commitment to optimizing user experiences through data-driven insights. Educational qualifications include a degree in Graphic Design and intensive English programs.