Benjamin Sadler is an experienced Customer Success professional currently serving as the Customer Success Lead, Enterprise at Olo since April 2021, managing a book of business with an annual contract value of over $11 million. Prior roles include Senior Customer Success Manager at Olo, Programs and Systems Specialist at Shake Shack, and Operations Supervisor at Zerve, where Benjamin focused on optimizing technology platforms, managing customer support teams, and driving operational efficiency. Benjamin holds a Bachelor's Degree in Communication Studies from San Francisco State University and a Bachelor's Degree in Business Communications from Aarhus University, supplemented by a certification in Product Management from General Assembly.
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