Jena Lagonia

Jena Lagonia is an experienced professional in customer success and account management, currently serving as Associate Director of Customer Success at Olo since July 2020. Previously, Jena held multiple roles at Seeking Alpha, managing enterprise-level financial clients such as BlackRock and Vanguard, and leading collaborative efforts among Account Managers. Jena's background also includes positions at Zoe Media Group, Refinery29, TheStreet.com, and The Deal, where responsibilities ranged from managing brand partnerships to optimizing campaign performance and contributing to bankruptcy journalism. Jena holds a Bachelor's degree in Journalism from SUNY New Paltz and an Associate's degree in Merchandise Marketing from FIDM.