Katie Hards has a diverse work experience spanning multiple industries. Katie is currently employed at Olo, where they hold the position of VP, Product Enablement. Prior to this role, they worked as the VP, Delivery at Olo. Katie has also held leadership positions at Olo as the Senior Director of Customer Success and Director of Customer Success. In 2017, Katie was self-employed as a Restaurant Technology Consultant. Before that, they worked at OTG Management as the Digital Customer Experience & Production Team Leader. Katie also has experience in digital production and editing from their time at Scripps Networks Interactive - HGTV, DIY, HGTV Remodels. In addition, Katie has worked as an Adjunct Professor at New York University and owned their own design company called RootStudios. Katie also has experience as a Landscape Designer at Knibb Design, Meléndrez, and EDAW. Overall, Katie's work experience demonstrates a strong background in product enablement, delivery, customer success, restaurant technology consulting, digital production, editing, design, and landscape architecture.
Katie Hards obtained their Masters degree in Food Culture from New York University from 2010 to 2013. Prior to that, they pursued their Bachelor of Landscape Architecture degree at California Polytechnic State University-San Luis Obispo, specializing in Photography and digital imagery, between 2000 and 2005.
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