Adnan Hasan

Adnan Hasan is an experienced professional in quality assurance and customer support, currently serving as a Quality Assurance Representative - Retention at Motive since February 2022. In this role, Adnan monitors and evaluates the quality of interactions within the retention team, analyzes quality monitoring systems, and develops training programs to enhance performance. Adnan previously held positions as a Quality Assurance Associate at Motive, a Customer Success Associate at SDS-IT, and a Customer Support Specialist at the Ministry of Information and Broadcasting in Pakistan, where responsibilities included internal networking and multimedia production. Adnan’s earlier experience includes roles in travel management, sales, and supervision in various organizations. Adnan holds a Master's degree in Mass Communication/Media Studies from the National University of Modern Languages.