Jacob McFarlane is an accomplished professional with extensive experience in customer success and management across various industries. Currently serving as Manager of Enterprise Customer Success at Motive since December 2021, Jacob has been recognized with multiple "Top Performer" awards. Prior roles include Director of Professional Services at Fourlane, Inc., where expertise in QuickBooks and Acumatica solutions was utilized, and Manager of Customer Success - Enterprise at Intuit, where Jacob consistently exceeded goals managing a $50M portfolio. Additional experience includes a successful sales career at AT&T and a background in design and engineering, with licensure as a Residential Designer in Nevada. Jacob holds educational credentials from Truckee Meadows Community College.
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