Junaid Abdul Ghafoor

Junaid Abdul Ghafoor is an experienced professional currently serving as the Manager of Business Operations & Strategy at Motive since July 2022, where responsibilities include leading and mentoring teams in workforce management, business operations, and customer experience to enhance post-sale processes. Prior roles at Motive include Associate Manager positions focused on workforce management and business operations, as well as serving as a Senior Workforce Analyst. Junaid's earlier experience at PTCL.Official from April 2015 to March 2023 includes roles such as Assistant Manager Workforce Management, where Junaid utilized Workforce Optimization software to improve efficiency, and Team Lead Workforce Management. Junaid’s career has consistently revolved around optimizing operations and workforce management across various roles.