Angad Aujla

Senior Technical Support Engineer II at Gong

Angad Aujla has a diverse work experience that includes roles in technical support, customer implementation, and business development.

At Gong, they served as a Senior Technical Support Engineer II, providing technical assistance to customers. Prior to that, they worked as a Technical Support Engineer, where they helped customers troubleshoot and resolve issues with Gong's Revenue Intelligence platform. Angad also worked as a Customer Implementation Specialist, where they implemented Gong's platform for clients and helped them derive valuable insights from customer interactions.

Before joining Gong, Angad was a Business Development Intern at Tenzo, where they played a key role in expanding the company's business on the US West Coast. Angad conducted market analysis, managed the Salesforce CRM system, and led outbound marketing efforts to attract potential leads.

Angad's earliest work experience was as a Production Intern at Crompton Greaves. In this role, they evaluated and tracked the daily production process, analyzed production lines, and conducted deep-dive analysis of critical processes in transformer manufacturing.

Overall, Angad's work experience highlights their expertise in technical support, customer implementation, business development, and production analysis.

Angad Aujla completed a Master's degree in Engineering/Industrial Management from California State University - East Bay from 2016 to 2018. Prior to that, from 2012 to 2016, they attended Rizvi College of Engineering and earned a Bachelor of Engineering (B.E.) degree in Mechanical Engineering. Additionally, in March 2023, they obtained a Program Manager Launch Certification from Gong.

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Timeline

  • Senior Technical Support Engineer II

    February, 2022 - present

  • Technical Support Engineer

    March, 2020

  • Customer Implementation Specialist

    December, 2018

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