Brandon James

Sr. Customer Success Product Lead at Gong

Brandon James has a diverse work experience spanning various industries and roles. Brandon is currently working at Gong as the Customer Success Product Lead, a position they have held since December 2022. Prior to this role, they worked as a Senior Customer Training Specialist from July 2021 to December 2022 and as a Customer Training Specialist from March 2020 to July 2021.

Before joining Gong, Brandon worked at Stanford Children's Health | Lucile Packard Children's Hospital Stanford as a Patient Experience Navigator from October 2015 to July 2018.

Additionally, Brandon has experience working at Target as an Executive Team Leader-Guest Experience from August 2014 to September 2015.

Earlier in their career, Brandon worked at Northwestern Mutual as a Financial Representative from April 2012 to December 2013. In this role, they worked with individuals and families to help them achieve their financial goals and provide overall financial security.

Brandon also gained experience as a Commercial Loans/Credit Administration Intern at Fremont Bank from May 2011 to August 2011 and as a Records Management Intern at Fremont Bank from May 2010 to August 2010.

Overall, Brandon James has a well-rounded professional background with expertise in customer success, training, patient experience, financial services, and internships in the banking sector.

Brandon James completed their Bachelor of Arts (B.A.) degree in Economics from the University of Southern California between 2010 and 2014. Later, from 2018 to 2019, they pursued a Master of Business Administration (MBA) degree from San Jose State University. The field of study for their MBA program was not specified.

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