Ian Bandes

Ian Bandes has a strong background in customer success and account management. Ian currently holds the position of Senior Manager, Customer Success at Gong, where they have been working since 2023. Prior to this, they worked as Manager, Enterprise Customer Success at Gong from 2021 to 2023.

Before joining Gong, Ian worked at Datorama, a Salesforce Company, where they held the position of Manager, Success Architects - Enterprise from 2019 to 2021. Ian also served as a Senior Portfolio Success Manager at the same company from 2017 to 2019.

Ian's previous experience includes working at Nestio as a Senior Client Success Manager from 2016 to 2017, and as an Account Manager from 2015 to 2016. Ian also worked at Eze Software Group as a Senior Business Consultant from 2010 to 2014, where they managed account relationships and led software upgrade projects for top hedge fund clients.

Prior to that, Ian worked at Overture Technologies as a Business Analyst from 2007 to 2010. In this role, they collaborated with internal and external teams to design and implement loan modification and mortgage underwriting software products, with a focus on compliance with the US Treasury's Home Affordable Modification Program.

Overall, Ian has a comprehensive background in customer success, account management, and software implementation, with a proven track record of delivering results for top clients.

Ian Bandes received a Bachelor of Science degree in Business-Finance from the University of Maryland, Robert H. Smith School of Business College, between 2004 and 2008. In 2014, they attended General Assembly and obtained another degree in Product Management. Additionally, they have a certification called "Introduction to Python Programming Professional Development Gold Standard Course" from New York University. The specific month and year of obtaining this certification are not provided.