Kelsey Hayes is currently a senior manager at Gong, leading the Scaled Customer Success Team. With a background in customer success, business operations, and program management, Kelsey has worked at companies like Okta, Stormpath, and Castle, where they have demonstrated strong leadership skills and a strategic mindset. Kelsey's experience includes developing customer success frameworks, managing high-value accounts, and overseeing cross-functional initiatives. Their diverse background in various industries and roles makes them a well-rounded professional with a proven track record of success.
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