Shelby Olson

Shelby Olson is a Professional Services Consultant at Gong since February 2022, guiding mid-market and enterprise customers in the configuration, implementation, and customization of the Gong platform. Prior experience includes roles as a Client Support Specialist and Client Support Representative at SS&C Advent, where Shelby provided technical support and workflow recommendations for Advent Portfolio Exchange users. Shelby also worked as an Implementation Consultant at Fast Enterprises, LLC, designing user interfaces and collaborating with government clients. Earlier positions include Head Lab Assistant and Lab Assistant at UCLA Mathematics, Purchasing Coordinator for Bruin Racing, Business Systems Analyst and IT Intern at Oakwood, and Student Assistant at Caltrans. Shelby holds a Bachelor of Science in Mathematics from UCLA and completed a program at Freie Universität Berlin.