Sophie Greenspan is a highly experienced professional with a comprehensive background in implementation and consulting in the software industry. Currently serving as a Senior Consultant in Professional Services at Gong since July 2021, Sophie has effectively managed over 25 enterprise software implementations, including several Fortune 500 clients, while leading product customization initiatives to enhance user experience. Prior roles include Implementation Manager at TryNow and Customer Success Manager at Wishlist Rewards. Sophie's extensive experience dates back to 2016 with a strong foundation in client onboarding and account management roles across companies such as Jellyvision and Argen Corporation. Educated with a Bachelor's degree in Communication Studies and Art History from the University of Michigan and further studies at Stanford University Graduate School of Business, Sophie combines academic knowledge with practical expertise to drive client success and operational efficiency.