Heli Laaksonen is an accomplished Product Manager at Good Sign since October 2015, effectively managing various roles including service manager, project manager, and consultant with a focus on product development and process enhancement. Prior experience at UPM as an IT Process Coordinator involved designing service requests and master data management with a strong emphasis on customer service and communication. Heli also served as a Project Officer at the Academy of Finland, gaining insights into research funding and international relations, while earlier roles at Nokia Siemens Networks included responsibilities in operations coordination and data analysis. Heli holds a Bachelor of Business Administration in International Business from Savonia University of Applied Sciences.
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