Steve Burgess has extensive experience in customer support and service roles within the technology sector. Key positions include Head of Support at Goodbill, Director of Customer Support at Groove, Senior Director of Global Support at Auth0, and Vice President of Customer Experience and Customer Service at TUNE. Steve also worked at Microsoft Global Technical Support Center as Manager of the EMEA Security Incident Response Team. Educationally, Steve holds a BA (Hons) 2, 1 in Recreation Management from Sheffield Hallam University and attended Loughborough College from 1991 to 1993.
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