Malandela Mabaso has a diverse work experience in various roles and industries. In 2012, they worked as a Senior Content Editor at FullGaming, where they were responsible for editing and writing video game and movie reviews, as well as writing and translating news articles. Malandela also had experience in logo creation and graphic design.
In 2014, Mabaso joined Pole to Win UK London as a Localization QA Tester. Here, they tested localization, functionality, and translation for video games on multiple platforms. Malandela also managed a team of testers for an internal localization project.
In 2016, Mabaso started working at Apple. Malandela first served as a Technical Support Specialist, supporting customers via chat and phone on various Apple products, peripherals, and software. Later on, they became a Senior Technical Support Specialist, taking on the role of Mac+ T2 Chat supervisor and advisor. Malandela provided support for iOS T1 Phone, Apple services, and software, and also mentored new advisors.
In 2019, Mabaso joined Comedia. IT GmbH as an IT Telephone, Remote, and On-Site Support. Malandela provided support in these areas until 2020 when they began working at Goodgame Studios as a Community Manager. Currently, there is no end date specified for this role.
From 2011 to 2013, Malandela Mabaso attended the Institut für Fremdsprachen und Auslandskunde Erlangen, where they studied general English language and literature. During this time, they obtained a degree as a "Von der IHK geprüfter Fremdsprachenkorrespondent."
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