Cláudia Cerqueira

Cláudia Cerqueira is a seasoned professional with extensive experience in human resources and customer success management. Currently serving as a Customer Success Manager and Coach at GoodHabitz, Cláudia focuses on enhancing employee engagement with online training courses by aligning them with company culture and learning strategies. Previous roles include significant contributions at Sonae Fashion as Culture & Internal Communication specialist and Training Specialist, where Cláudia was involved in employer branding and training development. Cláudia's freelance work as a Senior Human Resources Consultant emphasized talent management and career planning, while earlier positions at dynargie and Unicer involved managing human capital, recruitment, performance, and training initiatives. Cláudia holds a BA in HR Management from ISLA and has completed education courses at Porto Business School.