Ivan Soria

Ivan Soria has a diverse work history with experience in various roles and industries. Ivan currently works at GoodLeap LLC as a Senior Application Support Engineer, where they design and builds applications according to customer requirements. Ivan leads configuration, maintenance, enhancement, troubleshooting, and support of commercial software packages and internally developed applications. Ivan also oversees customization and addition of new features to applications based on end user requests.

Prior to their current role, Ivan worked at One Shot Games as a Lead Programmer, where they were responsible for designing and enhancing code to create video games using Unreal and Unity engines. Ivan collaborated with cross-functional departments to develop gameplay programming project goals and managed operations through maintaining master lists of features and schedules.

Ivan also has experience in the retail industry, having worked at Gap Inc. as a Help Desk Support Specialist. In this role, they were the first point of contact for users facing hardware, software, or systems issues. Ivan responded to calls and logged detailed service tickets, prioritizing incoming IT-related requests and troubleshooting defects.

Before their time at Gap Inc., Ivan worked at Staples in various roles. As an Operations Supervisor, they used metrics and data sources to increase sales, profitability, and overall productivity. Ivan selected and implemented analytic solutions to drive growth. In their role as a Copy Center Supervisor, they led operational phases, including staffing and training employees, scheduling and assigning copy production work, and managing inventory. Ivan also operated digital production equipment. As a Tech Center Supervisor, they oversaw technical customer support and troubleshooting, managing security options and software in computers/networks.

Ivan began their career at Solano Community College as a Data Entry Specialist. Ivan fixed programming bugs, created SQL queries, and maintained database servers while optimizing database security.

Overall, Ivan Soria has a strong background in application development, programming, technical support, and operations management.

Ivan Soria completed their Bachelor of Science degree in Computer Science and Engineering at UC Irvine from 2014 to 2015.