Michelle Frank

Lock Desk Manager at GoodLeap

Michelle Frank's work experience includes roles at GoodLeap LLC and Paramount Equity Mortgage, LLC.

At GoodLeap LLC, they worked as a Lock Desk Manager starting in February 2014, where they established and implemented lock desk processes and procedures, monitored lock requests and loan program changes, and managed loans with Jumbo Investors.

At Paramount Equity Mortgage, LLC, they first worked as a Lock Desk Coordinator from September 2014 to October 2017, performing similar responsibilities as their previous role. After that, they took on the position of Legacy Account Manager from February 2014 to September 2014. In this role, they initiated the sales process, managed prospect lists, generated qualified leads, and utilized customer service skills and Salesforce for lead follow-up and sales management.

Overall, Michelle Frank has experience in managing lock desk operations and coordinating loan processes, as well as generating and managing leads in the mortgage industry.

Michelle Frank attended Sierra College from 2010 to 2013, where they studied Health and Physical Education/Fitness. Michelle did not obtain a degree during this time. In 2019, Michelle obtained a certification in Microsoft Excel-Excel from Beginner to Advanced and Macros/VBA from Udemy.

Links

Timeline

  • Lock Desk Manager

    February, 2014 - present