Jordan Birkbeck is an experienced User Researcher at Goodnotes, a position held since April 2021, following roles as Senior Technical Customer Support Specialist and Technical Customer Support Specialist. Prior to Goodnotes, Jordan worked as a Customer Operations Associate at Freetrade from August 2020 to April 2021 and completed an Assurance Internship at PwC UK in the summer of 2019. Jordan holds a degree in History from the University of Aberdeen (2016 - 2020) and completed A-Levels at NEW College, Pontefract (2014 - 2016).
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