Kiley Fannon

Kiley Fannon is a seasoned professional with extensive experience in client management and customer service. Currently serving as a Senior Client Partner at Goods & Services since January 2023, Kiley focuses on fostering client relationships, developing account management strategies, and ensuring successful service delivery. Previously, Kiley worked at Alight Solutions from September 2015 to January 2023, rising through the ranks to Senior Customer Care Client Manager while managing multiple client accounts and enhancing customer satisfaction. Kiley's career includes significant roles at Aon Hewitt and Sykes, where responsibilities included performance management, strategic implementations, and mentoring team members. Currently pursuing an Associate of Applied Science in Management at Mountain Empire Community College, Kiley demonstrates a commitment to professional development and excellence in client service.