Goodwill Industries of Middle Tennessee
Serena Sheppard is a dedicated professional with extensive experience in career services and recruitment. Currently serving as a Career Solutions Recruiter at Goodwill Industries of Middle Tennessee since January 2021, Serena focuses on guiding prospective clients through enrollment in skilled trades programs while assisting them with educational and employment decisions. Previous roles include Multi-Purpose Trainer, Career Coach at Mid-Cumberland Human Resource Agency, and various positions such as Career Specialist and Resource Specialist with Workforce Essentials, Inc., as well as experience in sales and operations management at Dell Technologies and hospitality management. Serena holds an Associate's degree in Dental Assisting from Volunteer State Community College and is pursuing a Bachelor of Applied Arts & Sciences in Consciousness & Human Potential at Maharishi International University, along with an Associate of Science degree from NorthWest Arkansas Community College.
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Goodwill Industries of Middle Tennessee
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Founded in 1957 as a not-for-profit, Goodwill Industries of Middle Tennessee's mission is, "Changing lives through education, training and employment." The agency, based in Nashville, Tenn., employs more than 2,000 people and serves 48 counties throughout Middle and West Tennessee. We operate 33 retail stores, including three outlet stores, Career Solutions centers and over 70 donation sites. Goodwill is Middle and West Tennessee's largest employer of people with disabilities with more than 80 percent of our workforce reporting some type of disability or disadvantage.