Goodwill Industries of the Inland Northwest
James Baker is a seasoned professional with extensive experience in employment services and training. Currently serving as a Career and Resource Center Specialist at Goodwill Industries of the Inland Northwest since October 2019, James focuses on connecting low-income individuals and the homeless with employment opportunities and resources. Previous roles include case management positions for Medicaid-supported employment and job training at Goodwill, as well as experience as an Apprenticeship Navigator and Business Services Consultant, where James played a key role in transforming service delivery models. A veteran of the US Army, James held various positions including Certified Instructor and Executive Telecommunications Non-commissioned Officer, demonstrating strong skills in training, communication, and security protocols. With a background in telecommunications and talent acquisition, James brings a diverse skill set and commitment to helping others achieve independence and success in the workforce.
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Goodwill Industries of the Inland Northwest
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Together, we create opportunities that changes lives and strengthen communities. Since 1939, we've been serving the Inland Northwest by helping people become independent and self-sufficient through our social service programs. We help people who have barriers to employment through training, work assessment, and job development. We help people who are homeless, or about to become homeless, get into stable housing. And we help people who are on a fixed income manage their finances so that they have stable housing and necessities. Every year, we serve thousands of people in eastern Washington and northern Idaho. Our programs are funded primarily through the sale of donated items in our retail and online stores. Out of every dollar earned from the sale of donated goods in retail and online stores, 85 cents funds our social service programs. Each year, we keep more than 20 million pounds of textiles, books, shoes, dishes, sporting goods, furniture, computers, lamps, electronics and more out of our Inland Northwest landfills. We use the items people don't want anymore to fund life-changing programs. We maximize the power of donated goods through sales in our retail and online stores, then in our Outlet Store, and finally through Salvage and recycling. We look to protect the triple bottom -- our people, our planet, and the profit that funds our programs -- through strategic planning and best practices. We believe in the value of each and every individual. We treat all people with dignity and respect. We put people first, and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We believe in giving a hand up, not a hand out. We embrace innovation, continuous improvement, creativity, collaboration, and change. We honor our heritage by being socially, professionally, financially, and environmentally responsible.