Joshua Friday

Joshua Friday is a seasoned IT professional with extensive experience in managing information technology systems and support operations. Currently serving as the Manager of End User Support at Goodwill Industries of the Valleys, Joshua oversees IT staff, develops policies and procedures, ensures data security, and collaborates on IT strategic planning. Previous roles include Information Technology Coordinator at Magic City Auto Group and IT Engineer 2 at The Roanoke Times, where Joshua specialized in troubleshooting, user support, and managing projects. Joshua's foundational experience includes positions as an Infrastructure Help Desk Analyst and Field Network and Computer Technician, complemented by an educational background in Network Security from Skyline College and ongoing studies at Liberty University.