Erwin Bruce, CLSSGB, is an experienced Continuous Improvement Manager at The Goodyear Tire & Rubber Company, where they previously served as Continuous Improvement Lead/RPA Lead. With a strong background in the telecommunications industry, they have excelled in roles focusing on Customer Service, Business Process Improvement, and Customer Satisfaction, notably at Telstra as a Senior Continuous Improvement Specialist. Erwin holds a Bachelor of Science in Management Information Systems from Technological University of the Philippines and is currently pursuing an MBA at Ateneo de Manila University.
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