Abdallah Shaban

Abdallah Shaban possesses extensive experience in product management and technical advisory roles across prominent companies. From June 2013 to August 2016, Abdallah served as Product Manager at Zain, where significant achievements included launching Jordan's first 4G/LTE solution and increasing the user base of self-service digital channels by 600% year-over-year. Prior experience as a Customer Service Technical Advisor at Zain Jordan involved improving first call resolution by 15%. Abdallah has held senior product management roles at Petco, where leadership encompassed omni-channel fulfillment and store operations, and at Amazon Web Services (AWS), contributing to significant year-over-year growth through the development of open source tools. In addition, Abdallah co-founded Celest, a Platform-as-a-Service offering, and participated in the Y-Combinator accelerator. Educational credentials include an MBA with a focus on Marketing and New Venture Management from the University of San Diego, and a Bachelor's in Computer Science from Princess Sumaya Institute of Technology.