Alistair Coert is an experienced professional in Workforce Management with a diverse background spanning multiple industries. Holding positions such as WFM & Dialler Manager at RCS and WFM & BI Manager at Merchants, Alistair has a proven track record in capacity planning, scheduling methodologies, and analytics to enhance operational performance. Previous roles include Senior Program Manager at Google, Workflow Manager at Amazon, and leadership positions at DirectAxis and Uber, where Alistair focused on staffing optimization and team development in high-performance environments. Alistair holds a BSocSci degree in Political Science and Historical Studies from the University of Cape Town.
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