Brett Ferrara

Brett Ferrara, PMP, possesses extensive experience in technical writing and project management across various industries. Early career roles include serving as an Event Coordinator/Technical Writer at Push America, where Brett organized charity events and managed volunteer activities, and as a Technical Writing Intern at Voice of Witness, focusing on manuscript editing and client communication. Brett then became Managing Editor at Transfer Literary Magazine, overseeing publication logistics and financial management. A significant tenure at Tesla as Senior Engineering Program Manager involved leading the Model 3 Quality Program and developing a comprehensive Quality Management System. Transitioning to Google, Brett initially shaped field quality strategies and later co-founded the Voice of the Customer initiative, launching an NLP machine learning platform named "Congo." Educationally, Brett holds a Bachelor of Arts in English with a minor in Technical Writing from San Francisco State University.