Carolina Morales is a seasoned professional in customer success and sales enablement, with extensive experience at leading tech companies such as Microsoft, Google, and Salesforce. At Microsoft, Carolina served as an Azure Success Manager and Technical Account Manager, driving Azure consumption revenue and acting as a strategic advisor to enterprise clients in Mexico. Following this, Carolina took on the role of Customer Success Manager at Salesforce, focusing on delivering customized solutions for clients to enhance their digital transformation efforts. Currently, as a Sales Enablement Manager at Google, Carolina leads programs to enhance technical and commercial skills, particularly in AI readiness and solution storytelling. Carolina holds a Bachelor of Science in Business Informatics from Tecnológico de Monterrey, a Business Economics degree from the University of International Business and Economics, and is pursuing an Executive MBA at IE Business School.
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