Efrem Silverman possesses extensive experience in strategy and operations within the technology and marketing sectors. Currently serving as the Strategy & Operations Lead for Global Customer Experience at Google, Efrem has previously held roles such as Strategy & Operations Manager and Associate Product Marketing Manager II focused on subscriptions. Prior to Google, experience includes positions at SapientRazorfish as an Associate Brand Strategist and at SapientNitro as a Junior Associate Brand Strategist. Additionally, experience as a Research Assistant at Michigan State University complements a strong academic background, which includes a Bachelor's degree in Anthropology from the University of Miami.