Erica Jones

Erica Jones is an experienced professional in learning and development, with a strong background in content creation and instructional design. At Google from July 2022 to November 2024, Erica led the strategy and development of learning programs for over 3,000 sellers. As a Senior Specialist at Better from November 2021 to April 2022, Erica focused on creating efficient learning content and establishing design standards. Erica's experience includes serving as an Administrative Aide at NYU Gallatin School, where impressive contributions involved enhancing faculty resources, and roles at 2U and Conde Nast that further developed expertise in content development and sales support. Erica holds a Master's degree in Digital Media Design for Learning and a Bachelor's degree in Environmental Studies from New York University.