Hidy J. has a diverse background in customer success and marketing, with extensive experience in various roles across multiple companies. At Bitly, Hidy J. served as a Customer Support Representative before progressing to Customer Success Manager and then Senior Customer Success Manager. Prior experience includes working as an Event & Digital Marketing Specialist at AdWell Communications, Inc. and later as a Customer Success Manager and Enterprise Customer Success Manager at Looker. Most recently, Hidy J. held two positions at Google, focusing on Customer Success Management for Google Workspace and Smart Analytics, showcasing a strong proficiency in managing customer relationships and enhancing client engagement through innovative solutions.
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