James Cross has extensive experience in asset management, operational excellence, and program management across various industries. Previous roles include Asset Management Consultant and Change Manager at Thames Water, where responsibilities encompassed business process transformation and efficiency savings projects. At GitHub, James served as Snr Director of Program Management, leading strategic projects in collaboration with Microsoft. Additionally, James held significant positions at Microsoft, directing digital service strategy, and is currently Head of Pixel mobile support excellence at Google. James also has a background in operations management at Vodafone and a Bachelor of Arts degree from The University of Northampton.
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