Jess E. is an accomplished product designer with extensive experience in creating and leading design strategies across multiple industries. As the founding designer at Cluey Learning from December 2017 to September 2020, Jess played a pivotal role in developing the company's flagship product by collaborating with an agile team. Following this, Jess served as the Lead Product Designer at Zendesk from February 2021 to July 2025, focusing on enhancing the Admin Center experience and mentoring fellow designers. Previous roles include Lead Strategist at Arc90, UX Designer at Lab49, and Lead Designer at Data Republic Pty Ltd, among others. Additionally, Jess has contributed to education as a User Experience Design Instructor at General Assembly and co-created Tweat.it, a mapping visualization engine for Twitter. Jess holds a degree in Journalism, Advertising, and Graphic Design from the University of Maine. Currently, Jess is a Product Designer at Google, specializing in digital well-being and creativity.
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