Matthew Dolev is currently an Account Lead for Cloud Customer Experience at Google, where they drive customer success and digital transformation. Prior to this, they held various roles at Salesforce, including Senior Success Specialist and Principal Customer Success Manager, focusing on customer engagement and satisfaction within high-tech enterprise accounts. Matthew also gained experience as a Lead Product Support Specialist at Salesforce Work.com, providing support and training to users of the application. Their career began as a Staff Information Systems Analyst for the State of California, where they developed foundational skills in information systems. Matthew holds multiple Salesforce certifications, showcasing their expertise in customer success and analytics.
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