Nick Donovan has a diverse background in customer service, user experience research, and visual merchandising. Starting as a Marketing & Communication Department Assistant at St. John Fisher College, Nick progressed to roles such as Impact Team Manager at Hollister Co. and Visual Merchandising Manager at Abercrombie & Fitch. Experience as a Customer Success Manager at UserTesting involved managing relationships with numerous enterprise companies, while Nick's tenure at Google as a User Experience Researcher since February 2020 showcases expertise in research methodologies. Educational achievements include a Bachelor's Degree in Media & Communication from Saint John Fisher College and an Associate of Science in Liberal Arts and Sciences from Monroe Community College.
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