Rogerio Santana

Rogerio Santana has extensive experience in customer service and technical support, having worked at companies such as Dropbox, Google, and Aramark. At Dropbox, Rogerio served as CX Tier 2 Tech Support from December 2019 to September 2021. Previous roles include Customer Service Representative at Aramark, where responsibilities included order management and maintaining high customer service standards, and Collector Advisor Representative at Arvato Financial Solutions, focused on debt collection and client liaison. Additionally, Rogerio held the position of Senior Content Analyst at Majorel, managing reported content for Google Adwords. Educational qualifications include a Bachelor's degree in Advertising from UNIFACCAMP, a Master's degree in Public Relations from Universidade Lusófona, and ongoing studies for a Master's degree in Leadership for Innovation and Creativity at University College Dublin.