Romero McWilliams, MHRIR, possesses a diverse background in human resources, claims management, and technical support across several prestigious organizations. Notable positions include Assistant Manager/Barista at the University of Illinois at Urbana-Champaign, where responsibilities included daily operations and staff training; Inside Claims Specialist at The Hartford, focusing on claims processing and customer satisfaction; Technical Specialist at Apple, delivering customer support for various products; and Program Manager II at Google. Education includes a Master of Human Resource Management and Industrial Relations from the University of Illinois Urbana-Champaign, alongside a Human Resources Management Certificate from Cornell University. Romero's professional endeavors demonstrate a commitment to collaboration, operational excellence, and effective client service.
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