Ronald Erick is an experienced Product Support Manager currently leading efforts for the Pixel Ecosystem at Google, where responsibilities include orchestrating launch readiness strategies for customer service teams and driving product enhancements through collaboration with engineering and product teams. Prior experience at Visa includes roles as a Senior Global Support Consultant and Global Team Manager in Digital Operations, managing complex customer inquiries, optimizing operational procedures, and successfully executing global product launches. Ronald holds a High School Diploma in Business Administration and Management from John A. Ferguson Senior High School and has furthered studies in Business Administration and Management at Miami Dade College.
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