Shaharuddin Isa is a seasoned IT professional with extensive experience in technical support, systems engineering, and solution consultancy, particularly in the Japanese market. Beginning as a Network Engineer at Vsystem (M) Sdn Bhd and progressing through roles at CADIX Research & Development and CSC Computer Sciences, Shaharuddin has consistently provided high-level support and troubleshooting for both clients and engineers. In subsequent positions at Genesys and Microsoft, Shaharuddin specialized in Communication as a Service and was instrumental in orchestrating pre-sales assessments and driving initiatives aligned with Microsoft's global guidelines. Currently, as a Technical Sales Specialist at Google, Shaharuddin continues to leverage comprehensive technical expertise to support client needs. Shaharuddin holds a Bachelor's degree in Control and Information Technology Engineering from Ube National College of Technology and is pursuing a Master's degree in Information Technology with a commendable CGPA at Open University Malaysia.
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