Shayne Cardwell is an experienced IT professional with a diverse background in technical support, operations, and site reliability engineering. Starting in roles such as Helpdesk Intern at Northampton Community College and Technical Assistant at Lafayette College, Shayne progressed to positions including Sales/PC Technician at Mr. Tickets and Lead IT Contractor at Lehigh Valley Health Network, where leadership and upgrade management were key responsibilities. Subsequently, Shayne worked as an Automation Specialist at Cigna and currently serves as a Site Reliability Engineer at Google, focusing on Borg. With a strong foundation in customer support and IT operations, Shayne has demonstrated expertise across multiple industries and technical environments.
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