Suresh Chadha

Suresh Chadha has extensive experience in training, process management, and digital growth within various organizations. At Teleperformance India, Suresh served as an Assistant Manager Training, developing new-hire and upskilling programs that achieved over 90% trainee satisfaction. In the role of Associate Process Manager at eClerx, Suresh led performance consulting projects that resulted in a 30% uplift in KPIs and significantly reduced new-hire time-to-productivity. Suresh's career began at Tata Consultancy Services as a Collections Specialist, exceeding recovery targets while maintaining high compliance scores. A subsequent position as a Line Trainer at Serco involved enhancing collections resolution and standardizing training assets during a merger. Currently, Suresh is a Digital Growth Partner at Google, focusing on identifying and onboarding high-potential digital businesses, aligning ad strategies with business models, and acting as a strategic consultant for founders. Suresh holds an MBA in Banking and Financial Support Services from Shobhit University and a B.Com from Periyar University.