Varsha Agarwalla is a seasoned data scientist with extensive experience across various companies, notably PayPal, Roku Inc., and ZS Associates. At PayPal, Varsha contributed to data-informed business decisions and feature enhancements for both PayPal and Venmo chatbots, achieving significant reductions in agent interaction time and costs. Varsha's expertise in metrics design and analysis is further exemplified through successful projects at Roku Inc. and KMK Consulting, where customer engagement strategies and behavior segmentation were prioritized. With a strong educational background, including a Master's degree in Business Analytics from the University of Cincinnati and a Bachelor's degree in Biomedical Engineering from the National Institute of Technology Rourkela, Varsha is currently continuing a career at Google as a Data Scientist.
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