Marcus Avila is an experienced operations and systems analyst at Goosehead Insurance Agency, specializing in the design and implementation of Salesforce features across various departments since April 2021. Prior to this role, Marcus served as a service agent, providing exceptional client support and managing a high volume of inquiries related to insurance policies. Previous experience includes working as a loan advisor at Royal United Mortgage LLC, where Marcus built loan options for clients and maintained existing relationships. Early career involvement included a legislative internship with the Texas House of Representatives, focusing on research and drafting of legislation. Marcus holds a Bachelor's of Arts in Sociology and a Business Foundations Certificate from The University of Texas at Austin.
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