Maria Alejandra Torres Jimenez (She)

Partner Support Team Lead at Gooten

I'm Alejandra, I'm passionate about reading, learning, and movies. My motto in life is always to try your best and to take on life with love and positive vibes. I believe that collaborative and nurturing teams are the key to success and outstanding service, so let's dive in and grow together!

Location

Colombia

Work style

How I prefer to work

Remote & Office

Morning

Qualities I value in my colleagues

  • Efficiency
  • reliability
  • team spirit
  • honesty
  • curiosity

My communication style

  • Polite
  • positive
  • assertive
  • direct
  • proactive

I'm a positive person that likes to reflect that on my communication style, which helps to manage escalations effectively and proactively as well but remaining transparent and direct as politely as possible.

My pet peeves

  • Laziness
  • dishonesty
  • secrecy
  • unreliability
  • gossip

Fun fact

I love books so much that I want a huge library, so I at least buy one physical book a month but read over 20 books a month.

Timeline

  • Partner Support Team Lead

    September 1, 2022 - present

  • Partner Support Senior Agent

    March, 2022

  • Partner Support Agent

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