Samuel Fox

Samuel Fox has a diverse work experience spanning various industries. Samuel is currently working as a Site Reliability Engineering Manager at Pangea Money Transfer since November 2022. Prior to this, from April 2022 to October 2022, they served as a Senior Business Continuity Planning Manager at Snyk.

Samuel's longest tenure was with Groupon, where they held multiple roles. From July 2021 to April 2022, they were a Manager, Change Management. In this position, they focused on site operation reliability through preventive tooling and service risk assessment, achieving high uptime and site reliability. Before that, they served as Global Manager, SOC from October 2019 to July 2021, overseeing production operations and incident management.

From May 2016 to October 2019, Samuel worked as Team Lead, SOC Engineering America-Australia at Groupon. Samuel standardized and managed operational readiness, expanded risk assessments, and managed the Americas-based SOC team. From April 2014 to May 2016, they served as a Reliability Engineer, SOC at Groupon.

Samuel's earlier experiences include working as an Enterprise Systems Operation Analyst at Sears Holdings Corporation from June 2012 to April 2014. Samuel also worked as an IT Infrastructure Specialist at Brunswick Corporation from February 2012 to June 2012.

In terms of internships and entry-level positions, Samuel has experience as an IT Compliance Specialist Intern at Archer Daniels Midland from December 2010 to February 2012. Samuel also worked as Technical Support and Warehouse Management at Signature Special Event Services for a brief period in July 2010. Additionally, they worked as a Setup Crew Member at PartyTime Productions and as a Host/Cashier at Buffalo Wild Wings in 2009 and 2008, respectively.

Samuel Fox completed their Bachelor's degree in Information Systems: Systems Analysis from Illinois State University. Samuel attended the university from 2009 to 2012, focusing on Information Technology and Business. Prior to their college education, Samuel attended Hoffman Estates High School from 2003 to 2007. Besides their formal education, Samuel also obtained the Certified Incident Responder certification from PagerDuty in October 2020.