James Allen

Program Manager, Delivery Partner Compliance at Gopuff

James Allen is an experienced professional currently serving as Program Manager for Delivery Partner Compliance at Gopuff, where significant achievements include a 30% increase in year-over-year retention and a 15% rise in new to active driver conversion rates. With a background as an Associate Program Manager and Delivery Operations Lead, James has consistently implemented effective scheduling and training strategies, reducing regional costs significantly. Prior roles encompass leadership positions such as General Manager and Human Resources Business Partner across various organizations, including Target, Hot Topic, and Best Buy, highlighting a strong track record in operations management, recruitment, and employee development. James holds an MBA from Western Governors University and a BS in Human Resources Management, complemented by a Bachelor's degree in Music Teacher Education from Baylor University.

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Gopuff

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Gopuff is the go-to solution for immediate everyday needs. Gopuff delivers thousands of everyday essentials, such as cleaning and home products, over-the-counter medications, baby products, food, drinks and in some markets, alcohol and fresh prepared food, in just minutes from our local micro-fulfillment centers.