Zach Pousman

CPO at GOSmallBiz

Zach Pousman has built a career pursuing tomorrow’s best ideas. Zach founded Helpfully, a design and innovation firm that focuses on understanding emerging social trends—and technology leaps—to power new business ideas. Zach believes all successful business ideas work by understanding human motivations and finding unmet needs. So Zach and his teams are constant students of people, looking through a variety of lenses including psychology, cognitive science, anthropology, behavioral economics, and systems thinking.

Zach’s past projects have included product innovations at First Data, Anthem Blue Cross Blue Shield, UCB Biopharma, Allstate, Kroger, ADP, and Google. Zach holds a Philosophy degree from the University of Chicago, and did advanced graduate work at Georgia Tech (sorry Fran!), blending anthropological techniques, design, and technology studies.


Timeline

  • CPO

    Current role