Emily Colona

Emily Colona is a seasoned professional with extensive experience in account management and customer renewals at GoTo, where tenure began in October 2012 and advanced to Senior Manager, Renewals. Throughout the career at GoTo, Emily held various roles including Manager, Renewals, and Customer Experience Program Manager, consistently achieving revenue goals and fostering strong client relationships. Prior experience includes a role as Client Services Specialist at Wellesley Information Services, focusing on complex issue resolution and customer support improvements. Emily holds a Bachelor of Science in Management with a concentration in International Management from UMass Boston and a Global Leadership Certificate from Macquarie University.