Eric Brown is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Senior IT Service Desk Engineer at GoTo since August 2023, Eric previously worked as a Support Specialist at Systems Solution, Inc. and as an Information Technology Services Specialist at Genesys. Eric's career includes significant roles with CyberArk as an IT Technician & Support, and a long tenure at RCCH HealthCare Partners where responsibilities included providing remote technical support, user setup across multiple hospital locations, and managing ticketing systems. Prior experience also includes a Client Service Manager position at MCMC LLC. Eric holds a diploma from Randolph Jr/Sr High School.
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